Providing for the needs of hungry people by gathering and sharing quality food, with dignity, compassion and education.

 

Find Help. Find Hope. Find assistance near you:

Learn More

Privacy Policy

Any information you submit to us is never sold or distributed.

Privacy Policy

Any information you submit to us is never sold or distributed.

This policy covers user privacy, system security, and information collection practices.  This Privacy Policy Statement applies only to Harvest Hope Food Bank websites.  Other organizations may have other information collection practices.  You are encouraged to check privacy policies when going to any other website.

Information presented on these pages is protected under applicable copyright laws.  Use of appropriate byline/photo/image credits is required.

Consent to Voluntary Information Collection and Sharing

All the information users submit to Harvest Hope is done on a voluntary basis.  When a user clicks the “submit” button on any of the web forms found on our site, they are indicating voluntary consent to the conditions outlined in this policy.  We do not collect personally identifiable information (e.g. name, address, phone number, email address) unless you provide it.  In all cases, the information collected is used to respond to user inquiries or to provide services requested by our users. 

Any Information you submit to us is never sold or distributed.  If you have submitted personally identifiable information (e.g. name, address, phone number, email address) and wish to have it removed from Harvest Hope records, you may send the request to hhfb@harvesthope.org.

Top of Page

Security of Credit Card Information and Refund Policy

We care about the safety of your credit card transaction: secure server technology is used throughout the online donation process.  We use high-grade encryption software and the https security protocol to communicate with your browser software.  As a result, it is extremely difficult for anyone to intercept the credit card information you send to us.

If you prefer, contributions may also be made by telephone.  In the United States, donate by phone using your credit card by calling 803-254-4432.  Please call weekdays from 8:30 am to 4:30 pm.

Or, if you’d prefer, mail us your contribution by printing the online donation form and mailing it to us at:

Harvest Hope Food Bank
Post Office Box 451
Columbia, SC 29202

If you have recently made a donation and wish to have it refunded, please contact our office Monday-Friday, 8:30 am - 4:30 pm, at 803-254-4432.

Top of Page

Site Management Data Collected

Harvest Hope’s web servers automatically collect information for site management and statistical purposes.  This computer system uses software programs to create summary statistics, which are used for such purposes as assessing what information is of most or least interest, determining technical design specifications, and identifying system performance or problem areas.

Top of Page

How Email is Handled

We use information you send us by email only for the purpose for which it is submitted (e.g. to answer a question, to send information).  In addition, if you do choose to provide information, it is only used to respond to your request (e.g. addressing a package to send you information) or to provide a service you are requesting (e.g. email notifications).

Top of Page

How Information is Used

The information Harvest Hope collects is used for a variety of purposes (e.g. donation forms, newsletter subscription forms, etc.).  We make every effort to clearly disclose at the point of collection how information is used and allow our website visitor to determine whether they wish to provide the information.  Any information you submit to us is never sold or distributed.

Top of Page

How Long Information is Retained

We no longer retain the information collected when the purpose for which it was provided has been fulfilled unless we are required to keep it longer by statute, policy, or both.

Top of Page

Requesting Removal From Email Lists

On occasion, Harvest Hope Food Bank may send unsolicited emails to people who have contacted us via email in the past.  If you prefer not to receive these unsolicited emails, you may request to have your email address removed by contacting hhfb@harvesthope.org or by phone at 803-254-4432 (please call weekdays from 8:30 am to 4:30 pm) or by mail:

Harvest Hope Food Bank 
Post Office Box 451
Columbia, SC 29202

Top of Page

Information Protection

For site security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage to the information on our Web sites. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under law. 

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular destruction.

Top of Page

Interaction with Children

Harvest Hope offers educational content to children under 13. No personally identifiable information is collected from these visitors unless voluntarily submitted as a request for information or services. The information collected is used to respond to user inquiries or to provide services requested by our users.

Top of Page

The Use of “Cookies”

Cookies are pieces of information generated by a Web server and stored in the user’s computer, ready for future access. Cookies are embedded in the HTML information flowing back and forth between the user’s computer and the servers. Cookies were implemented to allow user-side customization of Web information. For example, cookies are used to personalize Web search engines, to allow users to participate in WWW-wide contests (but only once!), and to store shopping lists of items a user has selected while browsing through a virtual shopping mall. 

Harvest Hope’s Web site does not use “persistent cookies” or other persistent tracking technology. 

Top of Page

Sharing of Information with Law Enforcement Agencies

Conditions under which the information may be shared with law enforcement agencies:
Harvest Hope Food Bank or its agents may share information received from its Web sites with law enforcement agencies. For example, if a breach of our IT security protections were to occur, the information collected by our servers and staff could be shared with appropriate law enforcement officials.

Top of Page

Restriction of Liability

The information provided in this privacy policy should not be construed as giving business, legal or other advice or warranting as fail proof, the security of the information produced through www.harvesthope.org.

Top of Page

Dispute Resolution

If for some reason you believe this site has not adhered to these principles, please notify the Harvest Hope Food Bank by email at hhfb@harvesthope.org . If our web pages are not fully in compliance with our stated policies, they will be corrected.

Top of Page

 

  • Locations:

  • Columbia

    2220 Shop Road
    Columbia, SC 29201
    (803) 254-4432
    (803) 254-6011 Fax
    (803) 223-6111 Agency
    Distribution Fax

  • Florence Pee Dee 2513 West Lucas Street
    Florence, SC 29501
    (843) 661-0826
    (843) 661-0699 Fax
  • Greenville 2818 White Horse Road
    Greenville, SC 29611
    (864) 281-3995
    (864) 281-3998 Fax
  • Lexington County Emergency Food Pantry 1775 12th Street Ext.
    Cayce, SC 29033
    (803) 794-1627
    (803) 794-1630 Fax