Work at Harvest Hope

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Work. Serve. Thrive.

Imagine a place where your talent makes a meaningful difference in peoples' lives. Working at Harvest Hope Food Bank is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission—ending hunger. We are a nonprofit that is innovative, mission-focused, diverse, collaborative, and values-driven. 

As the state’s largest hunger-relief organization serving 20 counties in South Carolina, we source and distribute 30 million pounds of food each year. With locations in the Midlands, Pee Dee and Upstate, our mission is to build a hunger-free tomorrow by feeding our neighbors in need and addressing food insecurity. Through a network of over 300 partner agencies, we are actively working in all of our communities to end hunger.


Check out our open positions below. To apply, please complete our job application

Administration

Director of Philanthropic Giving

Position Overview
The Director of Philanthropic Giving is responsible for managing the Philanthropic Giving Team, Grants Team and Marketing and Advocacy Team. They will be responsible for overseeing identification and qualification and management of all donor-driven monetary gifts to Harvest Hope. The position will manage a high-net-worth individual giving portfolio. Duties include, but are not limited to, personal meetings, tours, donor engagement events, mentoring, research, and other methods of cultivation.

This position must understand the entire flow of Harvest Hope Food Bank. They must have experience in running an organization with multiple fund development lines working with multiple programs.

This position will oversee multiple fund development departments throughout the organization. This position manages all metric driven reporting including cultivation, solicitation, stewardship, closed gifts, portfolio management and other metrics as assigned. The Director of Philanthropic Giving is a key component of the Philanthropy Leadership Team and will provide projections and insights into divisional strategic planning. This position will mentor other team members and provide the necessary leadership and training to facilitate growth in their performance and in the company.

The Director of Philanthropic Giving is an expert at time and attention management of themselves and their team. They must have a high level of attention to detail and the ability to give accurate and concise reporting to The Vice President of Philanthropy and Executive Team. This position can manage multiple lines of direct report simultaneously while constantly look for inefficiencies, waste, unintended outcomes and always meeting established metrics.

Essential Duties and Responsibilities

  • Develop and manage qualification of identified prospective and current donors.
  • Create and manage fund development processes and procedures for all lines of philanthropic revenue.
  • Creates individual goals for each team member on their team based on financial goals and donor portfolios.
  • Oversees organization and implementation of fundraising opportunities and events for the organization.
  • Operationalizes, Implements, tracks, and follows up on annual, sponsorships, planned giving, other giving campaigns, and other department initiatives.
  • Solicits high-net-worth potential and current donors to nurture their interest in Harvest Hope.
  • Oversees the timely dispatch of acknowledgement letters for financial and in-kind donations.
  • Manages monthly reporting and financial recording with the Finance Department for board reports and audits.
  • Maintains master calendar for philanthropic giving work and manage adherence to its tasks and timeline while balancing production and process metrics.
  • Organizes and manages leadership, empowering solution-focused vision for the Harvest Hope philanthropic gifts team to meet their fundraising and development systems goals and targets and professional objectives.
  • Cooperatively lead the development of the annual fundraising strategy, work plans, and targets for the gift team and the organization.
  • Operationalize grants management processes standardizing reporting and grants acquisition.
  • Ensures accurate reporting of grants in process with a high degree of attention to detail.
  • Operationalize grant vetting process.
  • Oversee branding and marketing across all social media platforms.
  • Operationalize metrics for marketing and advocacy teams.
  • Passionately represents Harvest Hope Food Bank’s mission, programs, and message with stakeholders and actively networks within the community to activate support behind our mission.
  • Serves as a community ambassador/spokesperson as needed.
  • Other duties as assigned.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • Bachelor’s Degree in Communications, Business Administration, or related study.
  • Ten or more years of experience working in nonprofit development or Executive Role.
  • Demonstrated experience in cultivating and soliciting prospects capable of six and seven-figure gifts.
  • Self-starter, strong organizational skills, and attention to detail.
  • Proficient in Microsoft Office Suite.
  • Excellent communications, interpersonal and customer service skills; comfortable with public speaking.
  • Ability to manage a team of individuals to meet company goals.
  • Must be able to clearly articulate HHFB’s mission.
  • Ability to relate effectively and professionally with other staff, volunteers, agency representatives and the public.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position operates primarily in an office setting within the branch. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions. Vision abilities required include close vision and the ability to adjust focus. This position will regularly be in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. This position may require traveling during the day and responding to organizational needs outside of normal working hours.

Content Creator

Position Overview
Harvest Hope Food Bank is searching for a driven, detail-oriented content creator to produce high-quality outputs to support our mission, vision, and values. The content creator will update existing material, generate new and engaging work, and identify new ways to reach our constitutional, contractual and community stakeholders and contribute to the shaping of our stylistic guidelines.

To be a successful content creator, you should focus on appealing to stakeholders’ interests by creating engaging material. Ultimately, an exceptional content creator will promote collaboration between internal and external stakeholders to ensure consistency in our collateral.

Essential Duties and Responsibilities

  • Writing, reviewing, editing, and updating content for Harvest Hope’s websites, blogs, marketing materials, social media and similar platforms.
  • Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.
  • Assisting the creative team with the design of promotional materials.
  • Using social media to engage stakeholders, respond to questions or complaints, and to promote company initiatives.
  • Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
  • Monitoring social media and company website metrics.
  • Utilizing SEO methods to increase site traffic.
  • Suggesting new ways to promote company offerings and to reach consumers.
  • Create and manage a marketing advisory council consisting of social media influencers and local subject matter experts with a heart for our mission.
  • Other duties as assigned

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • Bachelor’s degree in English, marketing, communications, or a similar field.
  • Experience creating strong, engaging content.
  • A portfolio of applicable outputs.
  • An understanding of SEO best practices.
  • Demonstrated excellence in writing, proofreading, and editing.
  • Excellent research, organizational, and time management skills.
  • Strong listening and communication skills.
  • The capacity to work independently and collaboratively.
  • Ability to work efficiently without compromising quality or accuracy.

Physical Requirements and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position operates primarily in an office setting within the branch. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions. Vision abilities required include close vision and the ability to adjust focus. This position will regularly be in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. This position may require traveling during the day and responding to organizational needs outside of normal working hours.

Midlands

Director of Inventory

Position Overview
The Director of Inventory will oversee the accurate forecasting of inventory in accordance with inventory cycles  and  organizational  structure.  You  will  evaluate  and  assess  current  inventory  practices  and  lead  continuous   improvement   changes   across   the   organization.   The position   oversees   the   inventory   management team  and  serves  as  the  main  liaison  between  the  various  departments  involved  in  the  company’s internal supply chain to ensure alignment and achievement of business goals. In this position you   will   work   on   reviewing   supply   chain   planning,   standard   operating   procedures   and   system   optimizations and stabilization.

This  position  will  also  be  responsible  for  directing,  coordinating,  and  evaluating  current  inventory  operations. They will be responsible for the accurate inventory of all incoming and outgoing products and supplies by working closely with Fulfillment and Warehouse. This position will help with plan purchasing and  procurement  to  maximize  efficiencies  and  incorporate  best  supply  chain  practices  to  minimize  inventory  loss.  Additionally,  you  will  be  involved  with  hiring,  training,  and  mentoring  inventory  staff  to  ensure they follow safety protocols and use technology systems appropriately.

Essential Duties and Responsibilities

  • Development and implement strategies, policies, and initiatives to improve inventory management to ensure that the company has the right product in the right locations and to improve service levels while reducing inventory investments and operational costs.
  • Identify   the root cause of inventory discrepancies and creates and implements corrective action plans that may include systems, people and/or processes.
  • Define, set, and execute financial targets and Key Performance Indicators (KPIs) as it relates to revenue, profitability, and inventory turnover.
  • Identify and build key dashboards and metrics to monitor the various aspects of inventory for both quantity and quality.
  • Responsible for annual physical inventory and regular inventory cycle counts.
  • Collaborate with cross-functional partners on inventory management strategies to maximize sales, ensure in-stocks and reduce excess inventory in all channels.
  • Oversee the demand planning and inventory optimization functions for the business.
  • Drives and oversee the design and continuous improvement of inventory control systems.
  • Coordinates and assists in ensuring that excess/obsolete inventory and shrink are properly managed.
  • Drive the development and culture of the Inventory Management team including hiring, training, leadership development (coaching and mentoring), and fostering an inclusive and open culture.
  • Analyze data to anticipate future inventory needs.
  • Evaluate suppliers to achieve cost-effective deals and maintain trust relationships.
  • Prepare written analyses, documentation, reports, or other data as it relates to inventory to ensure future direction of inventory is aligned with business goals and strategies.
  • Implements quality audits that uncover root cause issues that are not being addressed by the team.
  • Lead the team in continuously refining and improving processes to improve effectiveness and efficiency.
  • Perform other duties and projects as needed or assigned.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents or accidents immediately.

Position Requirements

  • Bachelor's Degree from a four-year college or university in Business Administration, Logistics, or relevant field.
  • Five or more years of related experience and/or training or equivalent combination of experience and education.
  • Working knowledge of inventory management ERP systems.
  • Excellent knowledge of data analysis and forecasting methods.
  • Excellent organizational and planning skills.
  • Responsible for annual physical inventory and regular inventory cycle counts.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.   

This position operates primarily in an office setting within the branch. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions.  Vision abilities required include close vision and the ability to adjust focus. This position requires monitoring warehouse operations in a warehouse environment internally and externally consisting of hot and cold temperatures.  With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment.   

Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is deadline-driven.

Harvest to Home Market Coordinator

Position Overview
The Harvest to Home Market Coordinator is responsible for ensuring efficient and effective daily operations of the Emergency Food Pantry (EFP) area, coordinating with Operations and Fulfillment, supervising staff and volunteers, and providing food for those in need of assistance with dignity, compassion, and education.

Essential Duties and Responsibilities

  • Coordinates the efficient operation, supervision, and maintenance of the EFP daily service to ensure clients receive nutritionally balanced food and supplies and best practices for food pantry service are being followed.
  • Monitors and assesses the EFP inventory to properly secure food through the appropriate departments as needed in a timely and consistent manner.
  • Ensures the EFP is operating in accordance with all appropriate guidelines set by HHFB compliance policies and procedures for food safety and employee safety as well as the USDA, OSHA, DHEC, Feeding America and all other relevant agencies.
  • Maintains the EFP area of the facility and coordinates cleaning, repairs and needs with the Warehouse Manager.
  • Manages daily and monthly inventory, balances supply vs. demand, and monitors waste according to budget.
  • Coordinates the EFP schedule with the Volunteer Coordinator to ensure daily supply of volunteers and projects as needed to meet service demand.
  • Provides for the client intake process, ensuring clients are treated with dignity and compassion.
  • Provides community resource materials/information to clients.
  • Trains and supervises intake volunteers.
  • Maintains all client records, USDA forms, records checks, and all monthly and yearly reports for food service and all other programs run by EFP; gathers, records, and safeguards confidential client information.
  • Ensures that all service data sets are maintained including USDA income eligibility, service, temperature logs, inventory, damaged product, and monthly reporting.
  • Coordinates appropriate volunteer recognition and fellowship activities to thank the volunteers.
  • Provides monthly reports on client data analysis for grant reporting, advocacy and strategic planning purposes.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • High School Diploma or equivalent required; Bachelor’s degree preferred.
  • Two or more years of experience in social work, volunteer coordination, and/or a supervisory role.
  • Proficiency in Microsoft Office Suite.
  • Ability to engage and direct volunteers.
  • Exceptional ability to interact with others in a diplomatic, courteous, and positive manner, maintaining a professional demeanor and respond with urgency when necessary.
  • Ability to coordinate multiple projects or events and adhere to deadlines in a high-energy, fast-paced environment.
  • Self-directed, proactive, and independent problem-solver.
  • Ability to motivate and give instruction to large, diverse groups.
  • Exceptional organization skills and attention to detail.

Physical Requirements and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position operates in an office and warehouse environment. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions. Vision abilities required include close vision and the ability to adjust focus. This position is exposed to varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Warehouse Manager

Position Overview
The purpose of this position is to oversee all shipping, receiving, warehousing of product, inventory counts, inventory controls and fleet management. The Warehouse Manager is accountable for managing the order selection process of products from receipt and processing of orders, to selection and delivery to their distribution points. The position is responsible for planning and delegating work assignments, meeting daily requirements, establishing performance standards, meeting objectives, and determining causes of variances.

Essential Duties and Responsibilities

  • Ensures operational excellence in all warehouse areas to include efficient operations of warehouse systems and related equipment, proper layout of warehouse and product placement, and ongoing maintenance and organization of all warehouse areas to always remain ready for tours.
  • Manages a staff of warehouse workers and drivers and handles all associated human resource activities, including hiring, performance management, training, and retention.
  • Submits and responds to ideas to improve associate engagement and enablement.
  • Drives continuous improvement and efficiency gains to reduce overall cost-to-serve and assists with the implementation of changes within inbound and outbound warehouse operations.
  • Maintains retail relationships for assigned counties and retail stores, ensuring pick up, reporting and good standing with HHFB; responsible for yearly in person meetings and manages to retail relationship survey results.
  • Identifies problems, proposes solutions to other members of management, promotes cooperation with other departments, and leads staff and peers to anticipate and solve problems and plan for upcoming events, seasonal changes.
  • Evaluates metrics and adjusts activities to meet or exceed performance expectations.
  • Coordinates efforts with the Safety Team to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
  • Ensures warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.
  • Coordinates all activities concerned with inventory maintenance and the timely, cost efficient shipment of product to and from the warehouse; ensures a FEFO (first expired, first out) system is used for inventory.
  • Implements practices and policies to run the warehouse within budget and recommends budgetary changes and improvements to the Branch Director.
  • Reviews and recommends procedural changes to achieve and maintain accurate receiving and shipping of inventory and materials.
  • Ensures the warehouse, fleet vehicles and material handling equipment are prepared for all audits and complies with AIB, Feeding America and all other regulatory agency requirements.
  • Responsible for developing and revising retail routes for greatest efficiency and use of resources.
  • Maintains records of equipment maintenance, cleaning schedules, temperature logs and SDS sheets.
  • Monitor theft prevention safeguards to assure integrity of inventory.
  • Prepares reports on warehouse activities as requested.
  • All other duties as assigned.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • Bachelor’s degree in related field preferred.
  • Five years or more warehousing and/or distribution operations experience.
  • Three years of experience supervising and leading a team.
  • Strong verbal and written communication skills.
  • Ability to engage and direct volunteers.
  • Demonstrated personal leadership skills coupled with strong team orientation, exemplary project management skills and a high customer service focus.
  • Must have integrity, enthusiasm, perspective, flexibility, and a strong work ethic.
  • Must be an excellent problem solver with the ability to multi-task and strong organizational skills.
  • Ability to prioritize needs and work within budget restrictions.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position is primarily set in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Fulfillment Manager

Position Overview
The Fulfillment Manager is responsible for ensuring inventory is distributed safely and efficiently to identified distribution partners, including MFP, EFP, and Agency Distribution.

Essential Duties and Responsibilities

  • Establishes and maintains workflow processes as necessary to meet poundage delivery goals as well as performance standards.
  • Oversees the efficient and accurate flow of product through the facility by leading key staff in reporting, inventory, distribution, and quality control.
  • Directs, manages, supervises, evaluates, trains, and motivates fulfillment staff.
  • Oversees a strong partnership between Warehouse, Programs, MFP, and Agency Distribution.
  • Manages day-to-day supervision of Fulfillment Team including providing scheduling support and approve timecards, performing workload assignments, offering timely and constructive feedback to team members on an ongoing basis and through review process, and conducting training for team members as needed.
  • Works with the Director of Fulfillment to set distribution goals for specific location, plans and manages operations to achieve set goals.
  • Collaborates across teams to develop and implement new and innovative models of distribution as directed
  • Employs rigorous performance monitoring and prioritize program goals (i.e., output in meals, efficiency, client experience) to align with those established by Leadership.
  • Oversees existing and new programs relating to food logistics, including safety and compliance teams, volunteer programs, mobile pantry distributions and food resourcing.
  • Promotes open communication and information flow related to the department.
  • Evaluates metrics and adjusts activities to meet or exceed performance expectations.
  • Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within inbound and outbound warehouse operations.
  • Identifies problems, proposes solutions to peer members of management, and promotes cooperation with other departments.
  • Submits and responds to ideas to improve associate engagement and enablement.
  • Coordinates efforts with the Safety Team to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
  • Complies with food safety guidelines as required by HHFB policy and procedure, Feeding America, AIB and any other regulatory agencies.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • Bachelor’s degree in Operations, Logistics, or related field.
  • Five or more years of distribution and/or warehouse management experience, preferably within the food industry.
  • High level of communication skills; professional and diplomatic ability to converse among multiple departments.
  • Demonstrated leadership skills and ability to develop, nurture, grow, and enable strengths within teams to promote success.
  • Experience working closely with internal management groups and ability to provide support as well as monitoring for results.
  • Analytical skills and ability to run technical reports and draw insight to lead decision making.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position is set both an office and a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and
normal hazards of a warehouse environment. Traveling during the day is required. Occasionally, this role must respond to organizational needs outside of normal working hours.

Corporate Relations Manager

Position Overview
The Corporate Relations Manager is responsible for developing, managing, and executing corporate, business, and foundation fundraising programs to meet or exceed fundraising goals of Harvest Hope Food Bank. This role will manage a large portfolio of corporate, business, and foundation donors and prospects; assist in the formulation of strategies to solicit operating gifts from corporations, businesses, and foundations; identify, research, and cultivate prospects; and manage stewardship of corporate and foundation donors.

Essential Duties and Responsibilities

  • Develops, manages, and executes all corporate, business, and foundation giving programs and strategies.
  • Assists in developing and executing a strategy of approach for each prospect, involving development staff, leadership, and the Board of Directors
  • Develops and maintains a system for corporate partnership tracking and engagement across the organization.
  • Researches and identifies new corporations, businesses, and foundations.
  • Secures new and renewed funding through the direct solicitation of corporations and businesses within a dedicated and evolving portfolio of current donors and prospects to help meet annual corporate fiscal goals of $1.8 Million in corporate revenue,
  • Coordinates with Branch Directors and other appropriate staff to develop synergistic strategies to optimize and develop relationships with the Food Bank.
  • Serves as the main point of contact for these partners, many of whom many interact with multiple members of our organization’s staff.
  • Solicits operating, project/program specific gifts and sponsorships from corporations, businesses, and foundations.
  • Works closely with the Grants Manager to maximize opportunities.
  • Works closely with the Director of Advocacy and Marketing to ensure recognition of donors in the community.
  • Creates individual goals for each corporate partner in their portfolio based on the history of giving and their level of knowledge of the donor’s potential.
  • Creates a plan with timeline for each corporate partner in their portfolio that is based on principles of donor-driven relationship building.
  • Executes individual plans such that corporate partners in the portfolio are retained and/or upgraded in their annual giving.
  • Develops a system to ensure proper stewardship of all incoming corporate donations and well as continued engagement of corporate partners.
  • Develops strategies for corporate solicitations including event sponsorships packages, advertising, food and fund drives, cause-related marketing opportunities, public relations, and co-branding activities.
  • Oversees resource development through corporate matching gift and employee giving programs.
  • Serves as the main point of contact for new corporate partners to the organization.
  • Attends check presentations and corporate meetings advocating for Harvest Hope Food Bank.
  • Assists with inter-departmental corporate relationship management and stewardship.
  • Exhibits thorough understanding of Harvest Hope Food Bank, its mission, policies, culture, values, history, key stake holders, programs, and finances.
  • Other duties as assigned.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.

Position Requirements

  • Bachelor’s degree in Business, Communications, or related study.
  • Five or more years of experience working in non-profit development, preferably in a high-volume department.
  • Demonstrated direct solicitation experience; ability to articulate the case for support so that individuals buy in to the vision/mission/goals to secure gifts and support.
  • Knowledge of non-profit marketing/communications, development, and corporate relations.
  • Self-starter, strong organizational skills, and attention to detail.
  • Proficient in Microsoft Office Suite.
  • Excellent communications, interpersonal and customer service skills; comfortable with public speaking.
  • Ability to work independently and as part of a team.
  • Must be able to clearly articulate HHFB’s mission.
  • Ability to relate effectively and professionally with other staff, volunteers, agency representatives and the public.
  • Valid driver’s license.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position operates primarily in an office setting within the branch. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions. Vision abilities required include close vision and the ability to adjust focus. This position will regularly be in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. This position may require traveling during the day and responding to organizational needs outside of normal working hours.

Community Partner Engagement Coordinator

Position Overview
The Community Partner Engagement Coordinator is responsible for functional maintenance of Link2Feed Help Desk and program invoicing at HHFB. The Community partner Engagement Coordinator will focus on all aspects of relationship management with partner agencies knowledge of applicable technology and software, organization, involvement, and financial responsibility. Duties include, but are not limited to, personal meetings, intern training and management, partner training, agency and program invoicing and other partnerships. This position will be responsible for meeting monthly and annual reporting targets by working with an assigned portfolio of existing and potential partner agencies identified by HHFB.

Essential Duties and Responsibilities

  • Maintain Help Desk for partner agencies for Link2Feed and other assigned programs.
  • Screen and forward incoming partner agency call to appropriate Agency Relations Coordinator.
  • Hire and manage summer interns for Link2Feed technology roll out to partner agencies.
  • Creates a plan with timeline for agency Link2Feed technology implementation.
  • Executes technology plans such that groups in the portfolio are retained and/or upgraded in the future.
  • Provide support and troubleshooting for all company hardware and software.
  • Install and configure desktop software.
  • Update tasks with periodic problem status and resolution information.
  • Recommend equipment purchases as needed.
  • Perform asset management tasks as required.
  • Perform inventory of computer supplies as required.
  • Perform necessary updates.
  • Provides accurate invoicing for all MFP and Backpack programming.
  • Maintains relationships with finance department to manage agency past due invoices.
  • Passionately represents Harvest Hope Food Bank’s mission, programs, and message with stakeholders and actively networks within the community to activate support behind our mission.
  • Performs other food-raiser/development activities as may be required (i.e., tours, public speaking, or spokesperson activities).
  • Serves as a community ambassador/spokesperson as needed.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • Bachelor’s Degree in Communications, Business Administration, or related study.
  • Three or more years of experience working in technology or another related field.
  • Demonstrated experience in cultivating relationships.
  • Self-starter, strong organizational skills, and attention to detail.
  • Proficient in Microsoft Office Suite.
  • Excellent communications, interpersonal and customer service skills; comfortable with working in senor populations.
  • Ability to work independently and as part of a team.
  • Must be able to clearly articulate HHFB’s mission.
  • Ability to relate effectively and professionally with other staff, volunteers, agency representatives and the public.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position operates primarily in an office setting within the branch. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions. Vision abilities required include close vision and the ability to adjust focus. This position will regularly be in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. This position may require traveling during the day and responding to organizational needs outside of normal working hours.

Food Sourcing and Acquisition Specialist

Position Overview
The Food Sourcing and Acquisition Specialist formulates strategy and develops plans to solicit food and other products from the food industry including manufacturers, distributors, and supermarkets. This position is responsible for assisting in securing a steady flow of food donations from local food donors by cultivating existing relationships by developing new relationships with and between local network partners and food donors.

Essential Duties and Responsibilities

  • Develops and cultivates new food donors including retailers, restaurants, cafeterias (schools, hospitals, etc.), and Specialty Ethic locations throughout the HHFB network to ensure food donation percentage increases annually.
  • Cultivates current food donors with the goal of receiving more pounds per donation and more frequent donations, preventing a percentage of attrition.
  • Collaborates with Operations to make the most efficient use of transportation and other logistics needed for handling donations.
  • Provides required monthly, quarterly, and annual reports as required by food donors, FANO, USDA, and HHFB.
  • Develops and maintains donor recognition program and awards for major food donors.
  • Provides oversight and communication of product recall program.
  • Determines form and frequency of solicitations and develops a system of donor tracking, reporting and acknowledgments.
  • Works with Food Procurement Specialist to ensure inventory needs are met.
  • Works with the Warehouse and Fulfillment Teams to communicate incoming shipments and create strategies to reduce waste.
  • Facilitates and maintains Agency Store Donation Program.
  • Provides ongoing training to retail partners and agency staff involved in the store donation program.
  • Hosts industry visits and tours demonstrating HHFB’s mission and the importance of donors to impact the communities HHFB serves.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • Bachelor’s degree in related field preferred.
  • Three years or more related experience in customer relations or the food industry.
  • Proficient in Microsoft Office Suite.
  • Bi-lingual communication preferred.
  • Excellent communications, interpersonal and customer service skills; comfortable with public speaking.
  • Ability to work independently and as part of a team.
  • Self-starter, strong organizational skills, and attention to detail.
  • Ability to attend work functions outside of normal work hours, on weekends and evenings, as needed.
  • Must be able to clearly articulate HHFB’s mission.
  • Ability to relate effectively and professionally with other staff, volunteers, agency representatives and the public.
  • Sales background strongly desired.
  • Ability to travel across entire HHFB footprint.

Physical Requirements and Working Conditions 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position operates primarily in an office setting within the branch. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions. Vision abilities required include close vision and the ability to adjust focus. This position will regularly be in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. This position requires frequent traveling during the day. Occasionally, this role is required to respond to organizational needs outside of normal working hours.

Fulfillment Associate

Position Overview
The Fulfillment Associate Is responsible for storing, staging, and packing food products. This role works closely with our Fulfillment Team and volunteers, pulling and distributing product orders for our partner agencies and programs.

Essential Duties and Responsibilities

  • Stores, stages, and packs product safely and accurately using established HHFB inventory processes and procedures.
  • Ensures pick locations remain full; restacks and rearranges product for maximum efficiency.
  • Executes timely pulling of large delivery orders in order of importance.
  • Checks all orders to verify accuracy.
  • Restocks product as needed following specific food storage guidelines.
  • Trains and directs volunteers on distribution and pulling procedures, reinforcing safe work behavior.
  • Monitors picking area, making sure that only designated people are present, i.e., HHFB staff and volunteers.
  • Verifies pick bins and work with Inventory and Quality Assurance Manager to ensure accuracy.
  • Assists in maintaining accurate inventory counts and researches inventory to verify zeros as needed.
  • Assists in pulling product from warehouse to pick slots.
  • Replenishes distribution bins.
  • Loads and unloads trucks.
  • Keeps work area organized and sanitized.
  • Secures distribution area at end of shift.
  • Complies with AIB, Feeding America and other regulatory agency warehouse standards.
  • Other duties as assigned

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • High school diploma or GED.
  • One or more years of experience operating forklift, pallet jack, and other standard warehouse equipment.
  • Proficiency in Microsoft Outlook, Word, and Excel; warehouse management systems experience preferred.
  • Ability to engage and direct volunteers.
  • Ability to interact with others in a diplomatic, courteous, and positive manner, maintaining a professional demeanor and respond with urgency when necessary.
  • Good verbal and written communication skills.
  • Good math skills with demonstrated attention to detail.
  • Self-directed, proactive, and independent problem-solver.
  • Ability to lift a minimum of 40 pounds in a labor-intensive environment.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position is primarily set in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Pee Dee

Warehouse Associate

Position Overview
The Warehouse Associate is responsible for loading and unloading product throughout the warehouse. The associate is responsible for following all processes to properly store product using effective warehousing and inventory management principles to ensure the safe handling of all product.

Essential Duties and Responsibilities

  • Moves product in and out of warehouse safely and accurately using established HHFB inventory processes and procedures.
  • Ensures shipping documents display the correct product description and quantities before loads leave the facility.
  • Verifies product received against receiving documents and timely reports any discrepancies and damage.
  • Follows all warehouse safety procedures, including those related to material handling, food safety, and operating warehouse equipment.
  • Ensures a FEFO (first expired, first out) system is used for inventory.
  • Assists in facilitating monthly inventory, counting and reconciliation.
  • Complies with AIB, Feeding America and other regulatory agency warehouse standards.
  • Ensure all required documentation necessary for compliance to occupational safety, food safety standards and regulatory requirements is complete, accurate and current.
  • Keeps warehouse clean and sanitized and conducts cleaning activities according to schedule.
  • Other duties as assigned.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • High school diploma or GED required.
  • One year of warehouse and forklift experience preferred.
  • Good verbal and written communication skills.
  • Good math skills with demonstrated attention to detail.
  • Ability to work steadily and independently with minimal supervision.
  • Able to operate forklift, pallet jack, and other standard warehouse equipment.
  • Ability to lift a minimum of 40 pounds in a labor-intensive environment.
  • Working knowledge of basic principles of inventory management and ability to use scan guns and inventory software.
  • Ability to engage and direct volunteers.
  • Physical Requirements and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position is primarily set in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Upstate

Harvest to Home Market Coordinator

Position Overview
The Harvest to Home Market Coordinator is responsible for ensuring efficient and effective daily operations of the Emergency Food Pantry (EFP) area, coordinating with Operations and Fulfillment, supervising staff and volunteers, and providing food for those in need of assistance with dignity, compassion, and education.

Essential Duties and Responsibilities

  • Coordinates the efficient operation, supervision, and maintenance of the EFP daily service to ensure clients receive nutritionally balanced food and supplies and best practices for food pantry service are being followed.
  • Monitors and assesses the EFP inventory to properly secure food through the appropriate departments as needed in a timely and consistent manner.
  • Ensures the EFP is operating in accordance with all appropriate guidelines set by HHFB compliance policies and procedures for food safety and employee safety as well as the USDA, OSHA, DHEC, Feeding America and all other relevant agencies.
  • Maintains the EFP area of the facility and coordinates cleaning, repairs and needs with the Warehouse Manager.
  • Manages daily and monthly inventory, balances supply vs. demand, and monitors waste according to budget.
  • Coordinates the EFP schedule with the Volunteer Coordinator to ensure daily supply of volunteers and projects as needed to meet service demand.
  • Provides for the client intake process, ensuring clients are treated with dignity and compassion.
  • Provides community resource materials/information to clients.
  • Trains and supervises intake volunteers.
  • Maintains all client records, USDA forms, records checks, and all monthly and yearly reports for food service and all other programs run by EFP; gathers, records, and safeguards confidential client information.
  • Ensures that all service data sets are maintained including USDA income eligibility, service, temperature logs, inventory, damaged product, and monthly reporting.
  • Coordinates appropriate volunteer recognition and fellowship activities to thank the volunteers.
  • Provides monthly reports on client data analysis for grant reporting, advocacy and strategic planning purposes.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • High School Diploma or equivalent required; Bachelor’s degree preferred.
  • Two or more years of experience in social work, volunteer coordination, and/or a supervisory role.
  • Proficiency in Microsoft Office Suite.
  • Ability to engage and direct volunteers.
  • Exceptional ability to interact with others in a diplomatic, courteous, and positive manner, maintaining a professional demeanor and respond with urgency when necessary.
  • Ability to coordinate multiple projects or events and adhere to deadlines in a high-energy, fast-paced environment.
  • Self-directed, proactive, and independent problem-solver.
  • Ability to motivate and give instruction to large, diverse groups.
  • Exceptional organization skills and attention to detail.

Physical Requirements and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position operates in an office and warehouse environment. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions. Vision abilities required include close vision and the ability to adjust focus. This position is exposed to varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Fulfillment Manager

Position Overview
The Fulfillment Manager is responsible for ensuring inventory is distributed safely and efficiently to identified distribution partners, including MFP, EFP, and Agency Distribution.

Essential Duties and Responsibilities

  • Establishes and maintains workflow processes as necessary to meet poundage delivery goals as well as performance standards.
  • Oversees the efficient and accurate flow of product through the facility by leading key staff in reporting, inventory, distribution, and quality control.
  • Directs, manages, supervises, evaluates, trains, and motivates fulfillment staff.
  • Oversees a strong partnership between Warehouse, Programs, MFP, and Agency Distribution.
  • Manages day-to-day supervision of Fulfillment Team including providing scheduling support and approve timecards, performing workload assignments, offering timely and constructive feedback to team members on an ongoing basis and through review process, and conducting training for team members as needed.
  • Works with the Director of Fulfillment to set distribution goals for specific location, plans and manages operations to achieve set goals.
  • Collaborates across teams to develop and implement new and innovative models of distribution as directed
  • Employs rigorous performance monitoring and prioritize program goals (i.e., output in meals, efficiency, client experience) to align with those established by Leadership.
  • Oversees existing and new programs relating to food logistics, including safety and compliance teams, volunteer programs, mobile pantry distributions and food resourcing.
  • Promotes open communication and information flow related to the department.
  • Evaluates metrics and adjusts activities to meet or exceed performance expectations.
  • Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within inbound and outbound warehouse operations.
  • Identifies problems, proposes solutions to peer members of management, and promotes cooperation with other departments.
  • Submits and responds to ideas to improve associate engagement and enablement.
  • Coordinates efforts with the Safety Team to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
  • Complies with food safety guidelines as required by HHFB policy and procedure, Feeding America, AIB and any other regulatory agencies.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • Bachelor’s degree in Operations, Logistics, or related field.
  • Five or more years of distribution and/or warehouse management experience, preferably within the food industry.
  • High level of communication skills; professional and diplomatic ability to converse among multiple departments.
  • Demonstrated leadership skills and ability to develop, nurture, grow, and enable strengths within teams to promote success.
  • Experience working closely with internal management groups and ability to provide support as well as monitoring for results.
  • Analytical skills and ability to run technical reports and draw insight to lead decision making.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position is set both an office and a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. Traveling during the day is required. Occasionally, this role must respond to organizational needs outside of normal working hours.

Warehouse Associate

Position Overview
The Warehouse Associate is responsible for loading and unloading product throughout the warehouse. The associate is responsible for following all processes to properly store product using effective warehousing and inventory management principles to ensure the safe handling of all product.

Essential Duties and Responsibilities

  • Moves product in and out of warehouse safely and accurately using established HHFB inventory processes and procedures.
  • Ensures shipping documents display the correct product description and quantities before loads leave the facility.
  • Verifies product received against receiving documents and timely reports any discrepancies and damage.
  • Follows all warehouse safety procedures, including those related to material handling, food safety, and operating warehouse equipment.
  • Ensures a FEFO (first expired, first out) system is used for inventory.
  • Assists in facilitating monthly inventory, counting and reconciliation.
  • Complies with AIB, Feeding America and other regulatory agency warehouse standards.
  • Ensure all required documentation necessary for compliance to occupational safety, food safety standards and regulatory requirements is complete, accurate and current.
  • Keeps warehouse clean and sanitized and conducts cleaning activities according to schedule.
  • Other duties as assigned.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • High school diploma or GED required.
  • One year of warehouse and forklift experience preferred.
  • Good verbal and written communication skills.
  • Good math skills with demonstrated attention to detail.
  • Ability to work steadily and independently with minimal supervision.
  • Able to operate forklift, pallet jack, and other standard warehouse equipment.
  • Ability to lift a minimum of 40 pounds in a labor-intensive environment.
  • Working knowledge of basic principles of inventory management and ability to use scan guns and inventory software.
  • Ability to engage and direct volunteers.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position is primarily set in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Shipping and Receiving Associate

Position Overview
The Shipping and Receiving Associate is responsible for supporting the Warehouse Manager by maintaining inventory counts and quality control procedures for incoming and outgoing product shipments. The associate is responsible for unloading delivery trucks and checking incoming shipments against product invoices, organizing, and storing shipments until they receive outgoing order requests and notifying the Warehouse Manager when product is not sufficient to fulfill orders. Overall, the associate is responsible for inventory accuracy, ordering, receiving, and shipping transactions as well as daily warehouse duties.

Essential Duties and Responsibilities

  • Collaborates with Warehouse Manager and Lead to direct the efficient movement of product in and out of warehouse safely and accurately using established HHFB inventory processes and procedures.
  • Monitors tracking of shipment schedules for both incoming and outgoing shipments.
  • Properly checks the items in inventory for damages or discrepancies.
  • Properly accounts for the location of incoming goods.
  • Assures no damaged items are sent or received.
  • Compares packing lists to company purchase orders and ensuring that the products in each delivery match the packing list.
  • Follows all warehouse safety procedures, including those related to material handling, food safety, and operating warehouse equipment.
  • Ensures a FEFO (first expired, first out) system is used for inventory.
  • Updates the product inventory as products are received and added to the inventory.
  • Packaging products for return to vendors and filling out any paperwork necessary.
  • Conducts the monthly inventory, counting and reconciliation.
  • Complies with AIB, Feeding America and other regulatory agency warehouse standards.
  • Ensure all required documentation necessary for compliance to occupational safety, food safety standards and regulatory requirements is complete, accurate and current.
  • Keeps warehouse clean and sanitized and conducts cleaning activities according to schedule.
  • Other warehouse duties as assigned.

HHFB Team Member Accountabilities

  • Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
  • Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  • Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
  • Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
  • Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

  • High school diploma or GED required.
  • Two years of warehouse and forklift experience.
  • Prior supervisory or team lead experience preferred.
  • Demonstrated ability to lead others and take direction with minimal supervision.
  • Good verbal and written communication skills.
  • Good math skills with demonstrated attention to detail.
  • Ability to work steadily and independently with minimal supervision.
  • Able to operate forklift, pallet jack, and other standard warehouse equipment.
  • Ability to lift a minimum of 40 pounds in a labor-intensive environment.
  • Working knowledge of basic principles of inventory management and ability to use scan guns and inventory software.
  • Ability to engage and direct volunteers.

Physical Requirements and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position is primarily set in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment.

Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.


Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the position. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.