Work at Harvest Hope

HR Generalist

Position Overview
The Human Resources Generalist assists with the day-to-day operations of the HR functions. Under the guidance of the Employee Relations Manager, the generalist helps to implement and lead Human Resources practices and objectives that provide an employee-oriented, high performance culture.

Essential Duties and Responsibilities
• Establishes and maintains healthy and positive working relationships with all HHFB staff, as well as demonstrate extreme discretion and confidentiality with personnel.
• Responsible for explaining HR related benefit programs in a clear and positive manner to new hires and employees.
• Responsible for being knowledgeable on HR/HHFB policies and procedures and recommend changes when necessary and appropriate.
• Responsible for following and clearly interpreting all HHFB policy and procedures.
• Assists with the performance evaluation process and updates employee rosters, and other HR reporting programs/tools.
• Coordinates all staff meetings and employee engagement initiatives.
• Verifies I-9 documentation and maintains documentation
• Assists in the set-up of new employees e.g., email, background checks.
• Prepares new employee files and files documentation as needed.
• Assists with processing of new hires and terminations.
• Assists Employee Relations Manager with various research projects and/or special projects.
• Works closely with hiring managers to open requisitions and secure all required signatures, develop job posts, schedule predictive index, perform the initial evaluation of applicants, offer a qualified pool of candidates to the hiring manager, and set up interviews.
• Reports job-related incidents and act as liaison between employees and workers’ compensation adjuster.
• Maintains and updates human resources documents.
• Other duties as assigned.

HHFB Team Member Accountabilities
• Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
• Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
• Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
• Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
• Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.
Position Requirements
• Bachelor's Degree in Human Resources preferred; two or more years related experience and/or training preferred; or equivalent combination of education and experience, PHR certification is a plus
• Proficiency in Microsoft applications such as Word, Excel, and PowerPoint.
• Must have excellent organization, time-management, and task-management skills to maneuver in a very fast paced and diverse environment
• Ability to exercise good judgment and discretion, strong ethical character capable of handling confidential information
• Excellent written, oral, and interpersonal communication skills.
• Valid driver’s license

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.
This position is primarily set in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 40 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment.
Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated
with the position. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.

Partner Agency Relations Coordinator

Position Overview
Under the guidance of the Director of Healthy Food Access & Choice, the Partner Agency Relationship Coordinator will help develop, improve, and implement agency relations related services.

Essential Duties and Responsibilities
• Develops presentations and presents at county coalition meetings to educate and inform partner agencies of policies, procedures, and resources.
• Conducts timely on-site visits to ensure partner agency compliance with standards and procedures established by all regulatory bodies; creates monthly schedule outlining upcoming and scheduled visits to partner agencies.
• Conducts trainings, on-site interviews, and technical start-up assistance to identify and register new partner agencies as needed.
• Prepares and maintains all written records and reports in an accurate and timely manner.
• Plans and executes annual agency partner conference.
• Regularly captures client feedback and integrates into operations to improve customer service, experience, and impact on the community.
• Identifies most impactful partner agencies and by maximizing those partnerships, increases HHFB’s distribution to assigned counties.
• Works cooperatively with Operations Team to ensure efficient distribution of product to partner agencies and their clients.
• Monitors agency performance for compliance with organizational needs and requirements, including follow-up agency site inspections for corrective action.
• Maintains updated agency documents to ensure agency compliance in preparation for scheduled and unscheduled audits.
• Partners with Mobile Food Pantry Program Manager to execute mobile food pantry drops for assigned counties.
• Coordinates and administers Backpack Program for assigned counties.

HHFB Team Member Accountabilities
• Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
• Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
• Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
• Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
• Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements
• High School Diploma or equivalent required, Bachelor’s Degree preferred.
• Two or more years of relevant field experience including work in social services, program development, and community organizing or related field.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills including comfortability speaking to large groups.
• Ability to work with minimal supervision, organize work independently and meet deadlines via efficient time management.
• Ability to handle multiple tasks and projects concurrently.
• Ability to keep and maintain accurate records, exhibiting exemplary attention to detail.
• Knowledge of HHFB service area preferred.
• Willingness to stay abreast of challenges of rural poverty.
• Valid driver’s license.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.
This position operates primarily in an office setting within the branch. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions. Vision abilities required include close vision and the ability to adjust focus. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. This position requires frequent traveling during the day. Occasionally, this role is required to respond to organizational needs outside of normal working hours.

Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the position. It should not be interpreted to describe all the duties whose performance may be
required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.

Fulfillment Lead

Position Overview
The Fulfillment Lead is responsible for supporting the Fulfillment Manager by coordinating and helping to direct all Fulfillment activities. The Fulfillment Lead is responsible for the smooth and efficient distribution of products to partner agencies. The Fulfillment Lead performs a variety of manual tasks associated with the acquisition, storage, and distribution of food and other donated products including pulling orders, unloading deliveries, repacking food products, operating warehouse equipment, volunteer supervision, and general maintenance and cleanup.

Essential Duties and Responsibilities
• Assists Fulfillment Manager with team’s daily duties and team oversight
• Serve as backup manager when Fulfillment Manager out of building, on PTO, etc.
• Pulls and stocks refrigerated goods for display in distribution, cooler, and dry area and communicate plan to Fulfillment Manager.
• Oversee Agency Relations Sales Order and Pick, Pack, and Ship processes including: assigning work tasks, pulling and staging orders, assisting agencies with any shopping and weighing of product, and records transactions for inventory.
• Assists with growth of distribution of product through the mobile pantry program and general distribution to agencies.
• Complete all Sales Orders for agencies, Mobile Food Pantries, CSFP, and other program distributions
• Ensures distribution area is neat, clean, free of debris, and media ready at all times.
• Alerts Agency Relations Coordinator of any order fulfillment issues as needed.
• Plans direct drops and/ or solicits agencies to receive short dated/bulk product loads to eliminate/reduce waste and improve outbound pounds.
• Supports and serves as backup to warehouse operations as needed.
• Ensures shrink wrap and pallet tags are neat, free of debris, and legible.
• Conducts daily inspections for refrigeration sanitation and neatness which includes cleaning up cardboard and plastic refuse, squaring pallets, moving pallets, and preparing for anticipated next day work.
• Ensures tidiness and organization of work areas including cooler, and distribution dry storage areas.
• Commit to upholding principles and best practices for food safety. Assist in verifying food safety standards are met for products and packaging materials through visual inspection, product handling and temperature monitoring when applicable.
• Ensure all required documentation necessary for compliance to occupational safety, food safety standards and regulatory requirements is complete, accurate and current.
• Maintain good working knowledge of warehouse inventory. • Assist in facilitating monthly inventory, counting, and reconciliation.
• Ensure a FEFO system is used for all inventory including refrigerated, frozen, dry, and CNS products.
• Other duties as assigned.

HHFB Team Member Accountabilities
• Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
• Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
• Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
• Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
• Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency

Position Requirements
• Bachelor’s Degree or equivalence with experience in field.
• Three or more years related experience and/or training.
• Time management skills and the ability to multitask.
• Ability to lead and direct other team members
• Ability to work with minimal supervision.
• Effective communication and training skills while working with diverse groups as part of a team.
• Good interpersonal skills and capable of giving kind and appropriate directions to volunteers.
• Ability to positively interact with internal and external customers.
• Good math, legible writing skills, and ability to keep accurate records.
• Proficient in Microsoft Office.
• Knowledge and prior application of safe work practices and an attitude of safety awareness.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the position. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.

Warehouse Manager

Position Overview
The purpose of this position is to oversee all shipping, receiving, warehousing of product, inventory counts, inventory controls and fleet management. The Warehouse Manager is accountable for managing the order selection process of products from receipt and processing of orders, to selection and delivery to their distribution points. The position is responsible for planning and delegating work assignments, meeting daily requirements, establishing performance standards, meeting objectives, and determining causes of variances.

Essential Duties and Responsibilities
•Ensures operational excellence in all warehouse areas to include efficient operations of warehouse systems and related equipment, proper layout of warehouse and product placement, and ongoing maintenance and organization of all warehouse areas to always remain ready for tours.
•Manages a staff of warehouse workers and drivers and handles all associated human resource activities, including hiring, performance management, training, and retention.
•Submits and responds to ideas to improve associate engagement and enablement.
•Drives continuous improvement and efficiency gains to reduce overall cost-to-serve and assists with the implementation of changes within inbound and outbound warehouse operations.
•Maintains retail relationships for assigned counties and retail stores, ensuring pick up, reporting and good standing with HHFB; responsible for yearly in person meetings and manages to retail relationship survey results.
•Identifies problems, proposes solutions to other members of management, promotes cooperation with other departments, and leads staff and peers to anticipate and solve problems and plan for upcoming events, seasonal changes.
•Evaluates metrics and adjusts activities to meet or exceed performance expectations.
•Coordinates efforts with the Safety Team to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
•Ensures warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.
•Coordinates all activities concerned with inventory maintenance and the timely, cost efficient shipment of product to and from the warehouse; ensures a FEFO (first expired, first out) system is used for inventory.
•Implements practices and policies to run the warehouse within budget and recommends budgetary changes and improvements to the Branch Director.
•Reviews and recommends procedural changes to achieve and maintain accurate receiving and shipping of inventory and materials.
•Ensures the warehouse, fleet vehicles and material handling equipment are prepared for all audits and complies with AIB, Feeding America and all other regulatory agency requirements.
•Responsible for developing and revising retail routes for greatest efficiency and use of resources.
•Maintains records of equipment maintenance, cleaning schedules, temperature logs and SDS sheets.
•Monitor theft prevention safeguards to assure integrity of inventory.
•Prepares reports on warehouse activities as requested.
•All other duties as assigned.

HHFB Team Member Accountabilities
•Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
•Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
•Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
•Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
•Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements
•Bachelor’s degree in related field preferred.
•Five years or more warehousing and/or distribution operations experience.
•Three years of experience supervising and leading a team.
•Strong verbal and written communication skills.
•Ability to engage and direct volunteers.
•Demonstrated personal leadership skills coupled with strong team orientation, exemplary project management skills and a high customer service focus.
•Must have integrity, enthusiasm, perspective, flexibility, and a strong work ethic.
•Must be an excellent problem solver with the ability to multi-task and strong organizational skills.
•Ability to prioritize needs and work within budget restrictions.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.
This position is primarily set in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the position. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.

Partner Agency Relations Coordinator

Position Overview
Under the guidance of the Director of Healthy Food Access & Choice, the Partner Agency Relationship Coordinator will help develop, improve, and implement agency relations related services.

Essential Duties and Responsibilities
• Develops presentations and presents at county coalition meetings to educate and inform partner agencies of policies, procedures, and resources.
• Conducts timely on-site visits to ensure partner agency compliance with standards and procedures established by all regulatory bodies; creates monthly schedule outlining upcoming and scheduled visits to partner agencies.
• Conducts trainings, on-site interviews, and technical start-up assistance to identify and register new partner agencies as needed.
• Prepares and maintains all written records and reports in an accurate and timely manner.
• Plans and executes annual agency partner conference.
• Regularly captures client feedback and integrates into operations to improve customer service, experience, and impact on the community.
• Identifies most impactful partner agencies and by maximizing those partnerships, increases HHFB’s distribution to assigned counties.
• Works cooperatively with Operations Team to ensure efficient distribution of product to partner agencies and their clients.
• Monitors agency performance for compliance with organizational needs and requirements, including follow-up agency site inspections for corrective action.
• Maintains updated agency documents to ensure agency compliance in preparation for scheduled and unscheduled audits.
• Partners with Mobile Food Pantry Program Manager to execute mobile food pantry drops for assigned counties.
• Coordinates and administers Backpack Program for assigned counties.

HHFB Team Member Accountabilities
• Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
• Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
• Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
• Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
• Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements
• High School Diploma or equivalent required, Bachelor’s Degree preferred.
• Two or more years of relevant field experience including work in social services, program development, and community organizing or related field.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills including comfortability speaking to large groups.
• Ability to work with minimal supervision, organize work independently and meet deadlines via efficient time management.
• Ability to handle multiple tasks and projects concurrently.
• Ability to keep and maintain accurate records, exhibiting exemplary attention to detail.
• Knowledge of HHFB service area preferred.
• Willingness to stay abreast of challenges of rural poverty.
• Valid driver’s license.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.
This position operates primarily in an office setting within the branch. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions. Vision abilities required include close vision and the ability to adjust focus. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. This position requires frequent traveling during the day. Occasionally, this role is required to respond to organizational needs outside of normal working hours.

Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the position. It should not be interpreted to describe all the duties whose performance may be
required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.

HR Generalist

Position Overview
The Human Resources Generalist assists with the day-to-day operations of the HR functions. Under the guidance of the Employee Relations Manager, the generalist helps to implement and lead Human Resources practices and objectives that provide an employee-oriented, high performance culture.

Essential Duties and Responsibilities
• Establishes and maintains healthy and positive working relationships with all HHFB staff, as well as demonstrate extreme discretion and confidentiality with personnel.
• Responsible for explaining HR related benefit programs in a clear and positive manner to new hires and employees.
• Responsible for being knowledgeable on HR/HHFB policies and procedures and recommend changes when necessary and appropriate.
• Responsible for following and clearly interpreting all HHFB policy and procedures.
• Assists with the performance evaluation process and updates employee rosters, and other HR reporting programs/tools.
• Coordinates all staff meetings and employee engagement initiatives.
• Verifies I-9 documentation and maintains documentation
• Assists in the set-up of new employees e.g., email, background checks.
• Prepares new employee files and files documentation as needed.
• Assists with processing of new hires and terminations.
• Assists Employee Relations Manager with various research projects and/or special projects.
• Works closely with hiring managers to open requisitions and secure all required signatures, develop job posts, schedule predictive index, perform the initial evaluation of applicants, offer a qualified pool of candidates to the hiring manager, and set up interviews.
• Reports job-related incidents and act as liaison between employees and workers’ compensation adjuster.
• Maintains and updates human resources documents.
• Other duties as assigned.

HHFB Team Member Accountabilities
• Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
• Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
• Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
• Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
• Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.
Position Requirements
• Bachelor's Degree in Human Resources preferred; two or more years related experience and/or training preferred; or equivalent combination of education and experience, PHR certification is a plus
• Proficiency in Microsoft applications such as Word, Excel, and PowerPoint.
• Must have excellent organization, time-management, and task-management skills to maneuver in a very fast paced and diverse environment
• Ability to exercise good judgment and discretion, strong ethical character capable of handling confidential information
• Excellent written, oral, and interpersonal communication skills.
• Valid driver’s license

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.
This position is primarily set in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 40 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment.
Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated
with the position. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.

Fulfillment Associate

Position Overview
The Fulfillment Associate Is responsible for storing, staging, and packing food products. This role works closely with our Fulfillment Team and volunteers, pulling and distributing product orders for our partner agencies and programs.

Essential Duties and Responsibilities

Stores, stages, and packs product safely and accurately using established HHFB inventory processes and procedures.
Ensures pick locations remain full; restacks and rearranges product for maximum efficiency.
Executes timely pulling of large delivery orders in order of importance.
Checks all orders to verify accuracy.
Restocks product as needed following specific food storage guidelines.
Trains and directs volunteers on distribution and pulling procedures, reinforcing safe work behavior.
Monitors picking area, making sure that only designated people are present, i.e., HHFB staff and volunteers.
Verifies pick bins and work with Inventory and Quality Assurance Manager to ensure accuracy.
Assists in maintaining accurate inventory counts and researches inventory to verify zeros as needed.
Assists in pulling product from warehouse to pick slots.
Replenishes distribution bins.
Loads and unloads trucks.
Keeps work area organized and sanitized.
Secures distribution area at end of shift.
Complies with AIB, Feeding America and other regulatory agency warehouse standards.
Other duties as assigned

HHFB Team Member Accountabilities

Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

High school diploma or GED.
One or more years of experience operating forklift, pallet jack, and other standard warehouse equipment.
Proficiency in Microsoft Outlook, Word, and Excel; warehouse management systems experience preferred.
Ability to engage and direct volunteers.
Ability to interact with others in a diplomatic, courteous, and positive manner, maintaining a professional demeanor and respond with urgency when necessary.
Good verbal and written communication skills.
Good math skills with demonstrated attention to detail.
Self-directed, proactive, and independent problem-solver.
Ability to lift a minimum of 40 pounds in a labor-intensive environment.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position is primarily set in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Fulfillment Lead

Position Overview
The Fulfillment Lead is responsible for supporting the Fulfillment Manager by coordinating and helping to direct all Fulfillment activities. The Fulfillment Lead is responsible for the smooth and efficient distribution of products to partner agencies. The Fulfillment Lead performs a variety of manual tasks associated with the acquisition, storage, and distribution of food and other donated products including pulling orders, unloading deliveries, repacking food products, operating warehouse equipment, volunteer supervision, and general maintenance and cleanup.

Essential Duties and Responsibilities
• Assists Fulfillment Manager with team’s daily duties and team oversight
• Serve as backup manager when Fulfillment Manager out of building, on PTO, etc.
• Pulls and stocks refrigerated goods for display in distribution, cooler, and dry area and communicate plan to Fulfillment Manager.
• Oversee Agency Relations Sales Order and Pick, Pack, and Ship processes including: assigning work tasks, pulling and staging orders, assisting agencies with any shopping and weighing of product, and records transactions for inventory.
• Assists with growth of distribution of product through the mobile pantry program and general distribution to agencies.
• Complete all Sales Orders for agencies, Mobile Food Pantries, CSFP, and other program distributions
• Ensures distribution area is neat, clean, free of debris, and media ready at all times.
• Alerts Agency Relations Coordinator of any order fulfillment issues as needed.
• Plans direct drops and/ or solicits agencies to receive short dated/bulk product loads to eliminate/reduce waste and improve outbound pounds.
• Supports and serves as backup to warehouse operations as needed.
• Ensures shrink wrap and pallet tags are neat, free of debris, and legible.
• Conducts daily inspections for refrigeration sanitation and neatness which includes cleaning up cardboard and plastic refuse, squaring pallets, moving pallets, and preparing for anticipated nextday work.
• Ensures tidiness and organization of work areas including cooler, and distribution dry storage areas.
• Commit to upholding principles and best practices for food safety. Assist in verifying food safety standards are met for products and packaging materials through visual inspection, product handling and temperature monitoring when applicable.
• Ensure all required documentation necessary for compliance to occupational safety, food safety standards and regulatory requirements is complete, accurate and current.
• Maintain good working knowledge of warehouse inventory. • Assist in facilitating monthly inventory, counting, and reconciliation.
• Ensure a FEFO system is used for all inventory including refrigerated, frozen, dry, and CNS products.
• Other duties as assigned.

HHFB Team Member Accountabilities
• Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
• Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
• Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
• Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
• Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency

Position Requirements
• Bachelor’s Degree or equivalence with experience in field.
• Three or more years related experience and/or training.
• Time management skills and the ability to multitask.
• Ability to lead and direct other team members
• Ability to work with minimal supervision.
• Effective communication and training skills while working with diverse groups as part of a team.
• Good interpersonal skills and capable of giving kind and appropriate directions to volunteers.
• Ability to positively interact with internal and external customers.
• Good math, legible writing skills, and ability to keep accurate records.
• Proficient in Microsoft Office.
• Knowledge and prior application of safe work practices and an attitude of safety awareness.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the position. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.

Warehouse Lead

Position Overview
The Warehouse Lead is responsible for supporting the Warehouse Manager by coordinating and helping to direct all warehousing activities. The Lead is responsible for following all processes to properly store product using effective warehousing and inventory management principles to ensure the safe handling of all product.

Essential Duties and Responsibilities
• Collaborates with Warehouse Manager to direct the efficient movement of product in and out of warehouse safely and accurately using established HHFB inventory processes and procedures.
• Responsible for organizing, planning, coordinating, facilitating and managing all aspects of physical inventory.
• Assists warehouse manager in determining staffing levels and assigning workload.
• Trains warehouse staff and drivers in HHFB warehouse and inventory procedures and policies. Monitors performance to ensure training effectiveness.
• Follows all warehouse safety procedures, including those related to material handling, food safety, and operating warehouse equipment.
• Ensures a FEFO (first expired, first out) system is used for inventory.
• Assists in facilitating monthly inventory, counting and reconciliation.
• Complies with AIB, Feeding America and other regulatory agency warehouse standards.
• Ensure all required documentation necessary for compliance to occupational safety, food safety standards and regulatory requirements is complete, accurate and current.
• Keeps warehouse clean and sanitized and conducts cleaning activities according to schedule.
• Other duties as assigned.

HHFB Team Member Accountabilities
• Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
• Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
• Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
• Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
• Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements
• High school diploma or GED required.
• Two years of warehouse and forklift experience.
• Prior supervisory or team lead experience preferred.
• Demonstrated ability to lead others and take direction with minimal supervision.
• Good verbal and written communication skills.
• Good math skills with demonstrated attention to detail.
• Ability to work steadily and independently with minimal supervision.
• Able to operate forklift, pallet jack, and other standard warehouse equipment.
• Ability to lift a minimum of 40 pounds in a labor-intensive environment.
• Working knowledge of basic principles of inventory management and ability to use scan guns and inventory software.
• Ability to engage and direct volunteers.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.
This position is primarily set in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, carry and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment.
Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the position. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.

Work. Serve. Thrive.

Administration

Midlands

Pee Dee

Upstate

Midlands

Pee Dee

Upstate