Location: Greenville, S.C.
The Driver is a key player in HHFB’s Distribution Team, helping to reclaim and distribute food that is recovered from manufacturers, wholesalers, grocery stores, local farmers, restaurants, and other locations. As the primary HHFB team member to see and interact with our food donors, the driver is expected to be professional and exhibit exceptional customer service. Most importantly, the driver has the important responsibility of representing a food bank that delivers life-sustaining food to people who struggle with hunger.
DUTIES AND RESPONSIBILITIES
- Safely transports product pick-ups and deliveries to and from donors, program partners, and agencies.
- Assists with loading and unloading warehouse inventory, as needed.
- Builds and maintains rapport with donors and/or their employees to foster continued support and a professional working relationship; while in donor facilities, abides by donors’ personnel and food safety policies.
- Completes accurate and timely documentation for shipping, receiving, unloading, and warehousing of product, as defined by HHFB policies and procedures.
- Completes accurate and timely equipment maintenance and safety reports and driver logs and reports equipment safety problems immediately.
- Through visual inspection, product handling and temperature monitoring, inspects and secures product donations to assure compliance with food safety and vehicle sanitation policies.
- Takes personal responsibility in following all policies, principles, and best practices for food and physical safety.
- Prepares truck route for daily business including refueling, maintenance inspections and cleaning activities.
- Conducts weekly cleaning and sanitizing of vehicle and equipment, ensuring inside of cab is clean, free of trash and contains necessary safety equipment and documentation, such as insurance and licensing.
- Maintains all current licenses, certifications, and medical cards in accordance/compliance with HHFB and DOT-mandated requirements.
- Other duties as assigned.
- Valid driver’s license.
- One or more years delivery driving experience, preferably in a food or food-related environment.
- Basic math skills: add, subtract, multiply and divide units of weight accurately.
- Strong commitment to safe work practices including road/vehicle safety, quality record keeping, customer service, and operational efficiency.
- Ability to safely operate all types of warehouse equipment, including, but not limited to, pallet jacks, forklifts, and dock levelers.
- Proven ability to work steadily and independently with minimum supervision and to follow standardized written procedures.
- Ability to work well with donors, staff, volunteers, and agency representatives, speaking with poise, voice control and confidence, imparting information in a clear and understanding manner.
HHFB TEAM MEMBER ACCOUNTABILITIES
- Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
- Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
- Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
- Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
- Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.
This position is exposed to varying temperatures, including freezers and outdoor weather conditions. The position is regularly required to sit, stand, bend, twist, work in narrow spaces, and carry and lift objects up to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.
Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the position. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.