Frequently Asked Questions
If you don’t find what you are looking for, please call your local office.
Will you pick up food I’ve collected?
We are happy to schedule a truck pick up when needed, but it is a great help to us if you can drop off your donation of food at our warehouses (locations are on the right side of this page). During the holiday season, our warehouse gets very busy. Please call us at least one week in advance of when you would like a pickup.
What are your hours of operation?
Columbia Location: Our warehouse is open Monday - Friday, 7:30 am - 3:30 pm. They will receive donations of food from 8:00 am - 3:00 pm. Our administrative office is open Monday - Friday, 8:00 am - 4:00 pm. Please call us if you are unable to get to our warehouse during these hours. Our Emergency Food Pantry is open from 9:00am to 1:00pm Monday - Friday.
Florence Location: Warehouse is open Monday - Friday, 7:30 am - 3:30 pm. Donations are accepted during these hours.
Greenville Location: Our administrative office is open Monday - Friday, 8:00 am - 4:00 pm. Please call us if you are unable to get to our warehouse during these hours. Donations are accepted during these hours. Our Emergency Food Pantry is open from 9:00am to 1:00pm Monday - Friday.
How do I get to Harvest Hope?
Columbia Location: We are located at 2220 Shop Road, near the intersection of Shop and South Beltline. If you take I-77, we are at Exit 6 (going toward Charleston) or Exit 6B (going toward Charlotte). Turn right off of exit 6, or continue going straight off of exit 6B. We are less than a mile down Shop Road on your right. If you are coming from downtown, take Assembly Street towards Williams-Brice Stadium. Veer left on to Shop Road just before the Stadium. We are about 3 miles down on the left.
Florence Location: We are located at 2513 West Lucas Street, in The Pee Dee Farmer’s Market. Take I-95 to exit 164 (Hwy 52) towards Darlington. Go 1 mile down and the farmer’s market will be on the right. Harvest Hope is located in the back of the farmer’s market.
Greenville Location: We are located at 2818 White Horse Road in Greenville, SC. If you take I-85 to exit 44 and take White Horse Rd (Hwy 25) towards Travelers Rest our facility is located approximately 2.5 miles down on the right.
How can I volunteer?
Volunteers are the heart of Harvest Hope and are always welcome! We rely on our volunteers in many areas: in Product Rescue to sort, clean and repackage food; in the Emergency Food Pantry to conduct client interviews, answer telephones, and package food; and in the community during special events and food drives. Our dedicated volunteers allow us to operate efficiently and maintain a minimal paid staff. For individual and group volunteer opportunities, please contact the following staff members.
Columbia Location: Debbie Summers, Director of Volunteers at (803) 254-4432 ext. 1115
Florence Location: Faith Brown, Volunteer Manager at (803) 661-0826
Greenville Location: Suzanne Rhoades, Office Manager at (864) 281-3995 ext 3103
Do you have volunteer opportunities on the weekends?
We are open Monday through Friday but we occasionally have special events that require volunteers on weekends. While we strive to accommodate as many volunteers as possible, our small paid staff necessitates that we are closed most weekends. Please look at our calendar of events to see our upcoming weekend volunteer opportunities.
I hunt. Can I donate that meat?
Yes! As long as the meat goes through an approved processor we are happy to take it. Those processors are: Brice Corbitts County Market (Cayce,) Peach Orchards Processing (Dalzell,) or 601 Deer Processing (Ft. Motte). You may also call BUCKMASTERS at (800) 250-2825 for more information.
What documentation should I bring to Harvest Hope’s Food Pantry if I am in need of food?
In order to receive assistance through our program you must show:
- A photo ID for yourself
- Social security cards for you and every member of your household
If you are not able to meet these requirements please call the location nearest you and someone from our food pantry will be happy to speak with you.
When is Harvest Hope’s Emergency Food Pantry open?
Our Emergency Food Pantry in Richland, Lexington and Greenville counties are open from 9:00 am to 1:00 pm Monday through Friday.
We are also open the LAST Thursday of the month at our Richland Emergency Food Pantry from 5:30pm - 7:00pm
We will be CLOSED the LAST business day of the month
How do I gain access to this organization’s IRS Form 990?
Click here to see our most recent 990.
How do I view Harvest Hope’s most recent audit?
Click Here to view the most recent audit.
How do I view the annual report?
Click here to view the annual report.
How do I get a copy of Harvest Hope Food Bank’s 501(c)3?
Click Here to view 501(c)3.
What is our Conflict of Interest Policy?
Click Here to view.
What is our retention & destruction policy?
Click here to view.
What is our whistleblower policy?
Click Here to view.